Shipping policy
Shipping Policy
At Eastex Tool, we strive to ship orders quickly and efficiently throughout the United States.
Processing Time
Most orders are processed and shipped within 1–3 business days. Refurbished equipment may require additional preparation and testing prior to shipment.
Shipping Methods
We ship using UPS, FedEx, USPS, and LTL freight carriers depending on the size and weight of the item.
Small Parts and Accessories
Most parts and accessories ship via standard parcel carriers such as UPS, FedEx, or USPS.
Large Equipment
Pipe threading machines, groovers, and other heavy equipment may ship via freight carrier. Freight shipments may require a commercial address, loading dock, forklift, or liftgate service.
Shipping Charges
Shipping charges are calculated at checkout based on the destination, package dimensions, weight, and shipping method selected.
Delivery Times
Transit times vary by carrier and destination. Estimated delivery dates provided at checkout are estimates only and are not guaranteed.
Freight Deliveries
Customers are responsible for inspecting freight shipments upon delivery and noting any visible damage on the delivery receipt before signing.
Shipping Area
We currently ship throughout the continental United States. For shipments to Alaska, Hawaii, or international destinations, please contact us for a quote before ordering.
Order Tracking
Tracking information will be provided by email once your order has shipped.
Questions
If you have questions regarding shipping, freight requirements, or delivery options, please contact Eastex Tool before placing your order.